Business Coaching

How to Make Service Pay

How do you make service pay? Integrate it within your sales and marketing programs! Not so long ago it used to be that service was strictly “back office”. On the other hand, branding and marketing communications were very much “front of house". This was before the...

How to Speak “Business English”

Business English is the international language of business, born in Britain, and yet: When it comes to meetings conducted in English with different nationalities, it is the British themselves that others often find the most difficult to understand. Why? Because we...

Winning Teams Do These 5 Things Brilliantly

We all want to be part of winning teams, don’t we? But in today’s ultra-competitive business environment, winning has never been more difficult. Football is big business. Nowhere is more competitive than the Premier League. So, what can you learn from this season’s...

What’s Your 2020 Vision?

Do you have 2020 vision? Does it feels like there is something magical about the year to come? Could it be the symmetry of numbers? Or the dawn of a new decade? Or the simple promise of a fresh start on this New Year’s Day? Whatever the reason, it is time to look...

Business Acronyms – How to Avoid/Decode Them

Business acronyms are everywhere Are you ITK? Or could you do with a little help? An exasperated Elon Musk famously wrote:  "Acronyms Seriously Suck!"Elon Musk Why? Because acronyms can be a barrier to effective communication. If you are in the know ("ITK"), they...

How to Survive Working for Big Companies

Big companies attract the best and brightest talent It’s no secret that talented people are drawn to the world’s big companies. Opportunities abound to: Work on pioneering projectsGain access to state-of-the-art tools and equipmentUndergo structured training and...

How to Stop Your Business Flogging a Dead Horse

Are you flogging a dead horse? Business growth is fuelled by innovation, creativity and daring to be different. But many once great companies are flat lining or have even gone into reverse. Senior managers cling on to outdated business models, seeking marginal gains...