When you bring in an external expert to help you, you rightly expect consultancy services tailored to your exact needs and a business coach who can make a real difference.

Your business challenge is unique.

With Chris Dunn Consulting your business growth objectives are in safe hands. I listen, learn and leverage my 35-year practical experience to help you and your team to succeed on your terms in your business.

Whether you need support with business change, business development or business coaching, I offer proven solutions to help you to grow your aftermarket and service revenues and profits.

Business Change

Image of Chris Dunn presenting ecommerce funnel analysis

Today, even the most successful business model is temporary. The only constant is change. Lasting success is about changing quickly and often.

You don’t get better business results by continuing to do the same thing. You have to keep one step ahead of the competition. Change is difficult and takes effort. Stronger growth, increased profits and competitive advantage reward that effort.

You have the strategic vision. I work with you to identify what needs to change in your business.

I also help you to initiate, manage and successfully complete the transformation process. Clients like you have turned to me for support to:

  • Introduce innovative products and services
  • Develop a winning digital marketing strategy
  • Create omnichannel customer journeys
  • Transform contact centre sales operations
  • Set-up end to end sales funnels
  • Reorganise field sales operations

We brought Chris in to accelerate change with a valued client who is committed to develop its extended warranty business with us. Not only did Chris present some insightful recommendations, he actually worked together with us to implement them, bringing alive the value of our products and services whilst ensuring consumer needs were met

Steve Purser, Sales Director – Domestic & General

Business Development

Chris Dunn drawing the sales funnel

Business growth is a must.

The only questions are: how fast and at what margin?

But just how do you grow your service revenues more quickly than your cost base?

Especially, when your traditional sources of revenue such as repairs, consumables or spare parts may be in decline.

Fortunately, I’ve faced this business challenge many times before and I can help you to find the right growth strategy for your service organisation. Potential options include:

  • Launching new products and services
  • Optimising your existing sales channels
  • Up and cross selling
  • Driving value across the entire product lifecycle

Chris helped to lay a foundation for future growth. I would have no hesitation working with Chris again or recommending him to someone else

Garrett Keogh, Commercial Service Manager, Beko Plc

Business Coaching

Chris Dunn business coaching


Success in consulting depends on your ability after the project has completed to continue to develop your business.

For this to happen, your team needs to acquire the skills and knowledge to fully own the business change and to build on the positive gains made during the consultancy process.

As part of any consulting project I freely share information and insights with you and your team. Informally, I am always on hand to support, coach and mentor on business change and business development.

I am also available to offer more formal business coaching as required. My credentials for this include:

  • Executive coaching as an International Distributor Sales Manager
  • Accreditation by the Business Growth Service as an Expert Business Coach
  • Working with the Judge Business School as an MBA Mentor for its Cambridge Venture Project

Chris is an absolute professional with a great in-depth experience within his area of expertise but above all he is a great person with impeccable manner, integrity and commitment. It was a true pleasure to work with Chris.

Jimmy Läfvenhaug - Head of D2C Personal Sales, Business Area Europe, Electrolux