What’s your image of the best salesperson in your industry? If your mind just conjured up a vision of a sharp-suited, smooth-tongued, quick-witted sales superstar, able to sell snow to the Eskimos then you need to reframe. Why? Because old style selling is well on the...
Business Development
9 Reasons Why Sales Success is All in the Mind
Sales success is all in the mind. Have you ever considered: What motivates us to buy things that we don’t need?Why we chose to become loyal to some brands and not others?How successful companies make money out of giving away their products and services? The answers...
5 Fascinating Books Guaranteed to Challenge How You Sell
If you’ve been in sales or marketing for a while, you’ll know just how much things have changed over the last few years. Not everyone has managed to keep pace and small wonder because to do so very often means having the courage to challenge how you sell -...
How to Avoid the 7 Deadly Sins of Inbound Telesales
When was the last time you bought over the phone from a telesales team? Was it a great experience or did it leave a lot to be desired? According to Contact Babel, over 42 billion inbound call minutes were racked up in 2014 in the UK alone, many of them from customers...
4 Proven Ways to Help Service Technicians Boost Revenue
Service has become a critical source of much needed revenue for many companies. I’ve worked for and with a number of highly regarded businesses that have radically overhauled their service infrastructures to tap into the rich vein of sales opportunity flowing in...
Grow or Die! 4 Proven Ways to Increase Your Revenue
Want less revenue? No. I thought not! Every year, in pretty much every company, the clarion call goes out to “increase revenue”. Clearly, this is an absolute business imperative. But just how do you grow your revenue? Surprisingly, there are just 4 ways: Increase the...
5 Reasons Why After Sales Must be More Than an Afterthought
In many companies you would be forgiven for thinking that after sales are often little more than an afterthought. This is all the more surprising given that the prolonged recession has forced so many companies to re-examine their business models. Organisations really...
5 Ways to Reward Loyalty and Drive Life Time Customer Value
Today more than ever customer loyalty is a precious and priceless asset. So how should you reward your most loyal customers, encouraging them to buy more and stay with you longer? Here are five tried and trusted techniques: Deliver Exceptional Quality and Service In...
