Sales

9 Tips to Make You the Best Salesperson

What’s your image of the best salesperson in your industry? If your mind just conjured up a vision of a sharp-suited, smooth-tongued, quick-witted sales superstar, able to sell snow to the Eskimos then you need to reframe. Why? Because old style selling is well on the way out! In this...

9 Reasons Why Sales Success is All in the Mind

Sales success is all in the mind. Have you ever considered: What motivates us to buy things that we don’t need? Why we chose to become loyal to some brands and not others? How successful companies make money out of giving away their products and services? The answers lie not...

5 Fascinating Books Guaranteed to Challenge How You Sell

If you’ve been in sales or marketing for a while, you’ll know just how much things have changed over the last few years. Not everyone has managed to keep pace and small wonder because to do so very often means having the courage to challenge how you sell - sometimes turning...

How to Find Your Rhythm and Increase Your Revenue

Just heard Paul Simon singing on the radio about 50 ways to leave your lover. I listened hard, but could only count 5. It got me thinking about how many ways there might be to increase your revenue. Think about all of those hours that you've spent in team meetings, brainstorming sessions and strategy...

How to Avoid the 7 Deadly Sins of Inbound Telesales

When was the last time you bought over the phone from a telesales team? Was it a great experience or did it leave a lot to be desired? According to Contact Babel, over 42 billion inbound call minutes were racked up in 2014 in the UK alone, many of them...

4 Proven Ways to Help Service Technicians Boost Revenue

Service has become a critical source of much needed revenue for many companies. I’ve worked for and with a number of highly regarded businesses that have radically overhauled their service infrastructures to tap into the rich vein of sales opportunity flowing in through their contact centres and digital platforms. Yet,...

Grow or Die! 4 Proven Ways to Increase Your Revenue

Want less revenue? No. I thought not! Every year, in pretty much every company, the clarion call goes out to “increase revenue”. Clearly, this is an absolute business imperative. But just how do you grow your revenue? Surprisingly, there are just 4 ways: Increase the number of customers you serve...

People hate to be sold, but they love to buy

You need to sell more. As a sales professional, your livelihood depends on it. Your company craves growth. It needs more customers to survive and thrive. The heat is on. You feel under pressure to deliver but somehow – even though you are trying very hard – you are just...

5 Reasons Why After Sales Must be More Than an Afterthought

In many companies you would be forgiven for thinking that after sales are often little more than an afterthought. This is all the more surprising given that the prolonged recession has forced so many companies to re-examine their business models. Organisations really should take more trouble to unlock the full...

Are You Overlooking Buried Treasure?

It’s that time of the year again – budget time if you run fiscal years, or first month review if you operate calendar years – and no doubt you are running the rule over your carefully crafted business plans looking for "buried treasure". So how do they measure up? Naturally, you...