Insight for Sales & Service Professionals

I write a regular blog to share insight and practical advice to help you as you transform and develop your sales and service operations.

Most Recent Blog Articles

Business Stories: Why They’re Important and How To Write

Business Stories: Why They’re Important and How To Write

If you’re in business, you’re also in the business of writing business stories.

And this is important because people, more than ever, long to connect on an emotional level.

You have to win hearts as well as minds when it comes to winning business.

Learn how to write business stories better and discover 3 books that will help you with your storywrting and storytelling

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Why Now Is the Right Time for Direct to Consumer

Why Now Is the Right Time for Direct to Consumer

If ever there was a right time to enter the direct-to-consumer (D2C) arena, now is that time.

D2C has benefits for manufacturers and consumers.

In the UK alone direct to consumer sales are predicted to grow by £24 billion in the next 3 years.

This is too big an opportunity to ignore.

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Business Coaching Blog

The Truth About 6 Popular Myths About Business Consultants

The Truth About 6 Popular Myths About Business Consultants

This article dispells 6 popular myths about business consulting.

The myths that have grown up around the multi-billion-pound consulting industry are borne out of misconceptions, misinformation and misunderstandings.

The enduring truth is that professional business consultants work extremely hard to help their clients succeed.

The management consulting industry exists to help organisations of all shapes and sizes to get better business results.

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Business Development Blog

6 of the Best Business Development Books

6 of the Best Business Development Books

You can learn a lot by reading the right business development books.

So, I’ve put together short summaries of 6 of the best books on this fascinating subject.
Moreover, each book addresses a specific aspect of business development in a novel and insightful way.

With the year-end fast approaching, now is the perfect time to order your copy of these classic books. Read on to find out why you should buy.

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MVP. Are You Sure You’re Getting This Right?

MVP. Are You Sure You’re Getting This Right?

An MVP (or minimum viable product) is a great tool to get your fantastic new product, service, or business model into the market as quickly as possible before your competitor beats you to the punch. Learn from the Apple iPhone success story how to get your MVP right.

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Change Management Blog

Change or Die: This Crisis is Taking No Prisoners

Change or Die: This Crisis is Taking No Prisoners

Change is the only way to survive. The coronavirus crisis is taking no prisoners as it decimates large swathes of the economy. Despite unprecedented business support measures, a wave of bankruptcies is about to break – just as lockdown is beginning to ease. Sadly,...

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A Crisis to Change Work for the Better?

A Crisis to Change Work for the Better?

A crisis is always a catalyst for change. Some things never go back to how they were before. The Covid-19 crisis is fundamentally reshaping the working environment and the accepted work-life balance. The way we work is changing for the better. Work before Covid-19...

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