Blog
Business Insights for Leaders & Senior Managers
I write a regular blog to share business insights and practical advice to help you as you transform and develop your business.
Most Recent Blog Articles
Digital Transformation: How To Drive CX and Revenue
Digital transformation in home appliances has come a long way since the first smart fridge wowed visitors to the Consumer Electronics Show at the turn of the millennium.
Discover how the leading brands in white goods have used digital transformation to drive improvements in consumer experience and grow their revenues.
Why Do Business Change Initiatives Fail?
We've all seen this frightening statistic: A staggering 70% of business change initiatives end in failure. Why is this? And how can we achieve a higher success ratio? To find out I ran a LinkedIn poll. Here are the results: So, it’s clear. Change management...
Shattering the Five Biggest D2C Myths
Once seen as unimportant or unattainable, opening or developing D2C channels has become an absolute priority for many consumer businesses. Despite this, D2C myths continue to abound. Don’t let them derail your D2C strategy. Here are the five biggest D2C myths. It’s...
Business Coaching Blog
Good to Great: How to Win with Continuous Improvement
Continuous improvement is the main driver behind the remarkable rise of Exeter Chiefs from humble beginnings to the best rugby team in Europe. Learn why continuous improvement is a winning strategy in sport and in business and take inspiration from Exeter’s success as an elite sports team and a profitable business entity
What to Look for in a Business Consultant
If you’re looking for a business consultant, you may need to look beyond the big corporate names. Why? Because more often than not you’re hiring an individual to work with rather than a group of people. And that individual has to deliver results working together with...
What You Need to Know Before Starting Your Consulting Firm
Starting a consulting firm can be a great way to become your own boss and truly fulfil your business potential. Before you take the plunge here are 5 factors that you must consider first
Business Development Blog
Why Now Is the Right Time for Direct to Consumer
If ever there was a right time to enter the direct-to-consumer (D2C) arena, now is that time.
D2C has benefits for manufacturers and consumers.
In the UK alone direct to consumer sales are predicted to grow by £24 billion in the next 3 years.
This is too big an opportunity to ignore.
Business Development Plan – Why Now Is the Perfect Time To Pivot
Regardless of the shape or size of your business, what worked well in the past, may not carry on working in the future.
Therefore, you cannot sit out this crisis and expect to emerge the other side with your pre-Covid business development plan intact.
That’s why now is the perfect time to pivot.
6 of the Best Business Development Books
You can learn a lot by reading the right business development books.
So, I’ve put together short summaries of 6 of the best books on this fascinating subject.
Moreover, each book addresses a specific aspect of business development in a novel and insightful way.
With the year-end fast approaching, now is the perfect time to order your copy of these classic books. Read on to find out why you should buy.
Change Management Blog
How To Deliver Better Customer Service
Better customer service is a key competitive advantage.
Discover the 3 changes you must make in 2021 to deliver better customer service
Business Change: 3 Trends That Will Be Important in 2021
2020 has been a year of unprecedented business change.
3 trends which gained momentum after the coronavirus crisis stuck will continue to be important for businesses in 2021 and beyond
Survival of the Most Agile at a Time of Maximum Risk
The Covid-19 crisis has laid bare that being in business is fraught with risk. Companies that survive are not necessarily the biggest, but they are the most agile.
But what does business agility really mean?
And how do you become more agile?
This article is a short guide to surviving the COVID-19 crisis by becoming more agile.
It defines what business agility is, the steps you need to take to make your business more agile and explains why being agile offers the best protection against failure at this time of maximum risk