digital transformation

Digital Transformation: How To Drive CX and Revenue

Digital Transformation: How To Drive CX and Revenue

The purpose of a consumer-centric digital transformation is to drive: ✔ Simply outstanding consumer experienceAnd✔ Profitable, sustainable revenue growthIt's a big challenge for long-established consumer brands.Here's how the home appliance industry is rising to this...

Business Change: 3 Trends That Will Be Important in 2021

Business Change: 3 Trends That Will Be Important in 2021

2020 has been a watershed year. Business change has been sudden and rapid. 9 months after Covid-19 swept across the world we are still living with disruption to so many aspects of our personal and business lives. Even as the first vaccinations take place, this...