Aftersales

Direct to Consumer (D2C) How To Build a Strong Business

Direct to Consumer (D2C) How To Build a Strong Business

If you are a manufacturer of consumer durables, building a strong direct-to-consumer (D2C) business should lie at the heart of your business development strategy. Today’s consumer expects a direct relationship with your business. In fact, the more recognised your...

4 Important Reasons Why Customers Value Product Support

4 Important Reasons Why Customers Value Product Support

Consumers increasingly are looking to manufacturers to support their products long after the original guarantee has expired. Which is why manufacturers should no longer shy away from promoting product support packages for fear of detracting from the quality image that...