Are you running the rule over your carefully crafted business plans looking for “buried treasure” to help you improve performance this year? Perhaps you are already confident about your prospects for this coming year but need a contingency plan just in case? Maybe you...
Business Development
9 Tips to Make You the Best Salesperson
What’s your image of the best salesperson in your industry? If your mind just conjured up a vision of a sharp-suited, smooth-tongued, quick-witted sales superstar, then you need to reframe. Why? Because old style selling is well on the way out! You don't need to be...
9 Reasons Why Sales Success is All in the Mind
Sales success is all in the mind. Have you ever considered? What motivates us to buy things that we don’t need? Why we chose to become loyal to some brands and not others? How successful companies make money out of giving away their products and services? The answers...
5 Fascinating Books Guaranteed to Challenge How You Sell
If you’ve been in sales or marketing for a while, you’ll know just how much things have changed over the last few years. However, not everyone has managed to keep pace with these changes. This is no wonder because to do so very often means having the courage to...
3 Simple Ways to Improve Your Prospects at Year End
Improve your prospects at year end by working continuously and consistently in December so that you finish strongly. “It’s not where you start – it’s where you finish that counts!” It’s a fine quotation from best-selling author and motivational speaker, Zig...
How to Avoid the 7 Deadly Sins of Inbound Telesales
When was the last time you bought over the phone from a telesales team? Was it a great experience or did it leave a lot to be desired? According to Contact Babel, over 42 billion inbound call minutes were racked up in 2014 in the UK alone. Many of them from customers...
4 Proven Ways to Help Service Technicians Boost Revenue
Using service technicians to boost revenue is a hot topic right now. I’ve worked for and with a number of highly regarded businesses that have radically overhauled their service infrastructures to tap into the rich vein of sales opportunity flowing in through their...
Grow or Die! 4 Proven Ways to Increase Your Revenue
Want less revenue? No. I thought not! Every year, in pretty much every company, the clarion call goes out to “grow or die”. Clearly, revenue growth is an absolute business imperative. But just how do you increase your revenue? Surprisingly, there are just 4 ways to...
5 Reasons Why Aftersales Must be More Than an Afterthought
In many companies you would be forgiven for thinking that aftersales are often little more than an afterthought. This is all the more surprising given that the prolonged recession has forced so many companies to re-examine their business models. Organisations really...
5 Ways to Reward Loyalty and Drive Life Time Customer Value
Today more than ever customer loyalty is a precious and priceless asset. So how should you reward your most loyal customers, encouraging them to buy more and stay with you longer? Here are five tried and trusted techniques: 1. Deliver exceptional quality and service...
